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Case Studies by Process:
Strategic Planning

  • The board of a 390-bed hospital in the Southeast U.S. sought to develop a strategic plan. Fry Consultants facilitated a strategic positioning process that led to a system approach to surrounding hospitals, grouping of the medical staff and major expansion of its campus into clinical/business centers.
  • A 290-bed midwestern health system had a large number of disparate services for the elderly, but was losing market to a well-organized competitor with fewer services. Developing an inventory of services and working through a multi-disciplinary team, Fry Consultants facilitated development of a cohesive continuum of care that encompassed health system, community and physician geriatric services. The result was increased market share, geographic market expansion and improved, more accessible services for the aging population.
  • A CON had been approved for replacing an older Northeast area 200-bed acute care hospital with a 325-bed facility. Nervous board members requested that Fry reexamine the idea. Through a year of market study and diligent consensus-building with the administration, community and medical staff members, the plans were changed to an outpatient surgically-oriented community facility with inpatient capacity of 120 beds, and subsequently approved for construction.
  • Fry Consultants helped a fast growing international consulting firm develop a comprehensive five-year strategic plan. All aspects of marketing, operations, and organization were reviewed and all principals and directors were involved in the process.
  • A very successful shippers' association wanted to launch a new intermodal exhibition in Asia. Fry Consultants helped the board of directors reach consensus regarding the strategic direction of the project, and later assisted with certain key aspects of implementation.
  • The industrial lubricants division of a global oil company needed to develop a marketing strategy to enter five new business sectors. Fry Consultants facilitated five independent teams with the development of marketing plans for entering these new sectors, based on Fry's research in each of these markets.

 

 

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