Case Studies by Industry:
Healthcare

• Fry Consultants was called upon to assist a community focuson the needs of its senior citizens. More than 70 persons participated in a task force, representing 33 community-based senior service organizations, that met every 4 weeks or so during a five month period. The result was a report that has spawned several on-going implementation initiatives. Click here to read a letter written by a community leader in reaction to the process and the resulting report.

• A 290-bed midwestern health system had a large number of disparate services for the elderly, but was losing market to a well-organized competitor with fewer services. Developing an inventory of services and working through a multi-disciplinary team, Fry Consultants facilitated development of a cohesive continuum of care that encompassed health system, community and physician geriatric services. The result was increased market share, geographic market expansion and improved, more accessible services for the aging population.

• The board of a 390-bed hospital in the Southeast sought to develop a strategic plan. Fry facilitated a strategic positioning process that led to a system approach to surrounding hospitals, grouping of the medical staff and major expansion of its campus into clinical/business centers.

• A large northeastern hospital was viewed by senior services organizations in the community as a worrisome competitor. Fry Consultants guided a 50-member city-wide task force through a six-month consensus-building process to establish a community-wide approach to properly position seniors in the continuum of care, to improve the effectiveness of local healthcare delivery and to provide the basis for unified grant solicitation and use.

• Fry helped to establish and implement a geriatric health and resource center as part of an integrated delivery system. The Center relies on physician referrals and has a unique Medicare code from the intermediary due to its specialized nature.

• For a national hospital company, Fry evaluated the pros and cons of free-standing psychiatric care facilities in contrast to those housed in an acute care setting. We also evaluated the potential liabilities of the different approaches to care, clinically and financially.
   
• Fry examined the feasibility of an on-campus, 80,000 square foot office building, studied its acceptance by the medical staff, and recommended a first-of-its kind interior ambiance.
   
• A CON had been approved for replacing an older Northeast area 200-bed acute care hospital with a 325-bed facility. Nervous board members requested that Fry reexamine the idea. Through a year of market study and diligent consensus building with the administration, community and medical staff members, the plans were changed to an outpatient surgically-oriented community facility with inpatient capacity of 120 beds, and subsequently approved for construction.

Case studies by industry:

Building Materials / Construction	Chemicals / Plastics / Petroleum
Computers/ Information Technology	Engineering Services
Financial Services / Information Reporting	Flat Glass
Trade Associations / Not-for-Profit Organizations	Healthcare
Specialized Machinery	Telecommunications
Professional Services